General Terms

The displaying of products and/or prices on this Site constitutes an invitation to treat only. No contract shall come into existence until we accept your order, and we reserve the right to accept or reject any order in our absolute discretion. Any acceptance will be subject to these terms and conditions, to the entire exclusion of any others you may seek to impose.

We reserve the right to change and/or withdraw any product displayed on this Site without notice at any time before your order is accepted.

Unless otherwise stated by us in writing, any quotation will be valid for 30 days from the date of quotation. Prior to the receipt of acceptance, the quotation is subject to change or withdrawal by us in writing.

All products will be delivered in packing to our normal standard practice.

Variation to this packing will be charged for and form part of our quotation.

All products subject to change and availability, and may vary from the examples shown.

 

Product Returns

Returned goods will only be accepted for credit if they are accompanied by a Pro Gres Tools Australia return invoice and the item and its packaging is returned in resellable condition. Goods returned without original invoice or not in resellable condition will be returned to the sender. A Return Authorisation will be issued at our discretion and Return Authorisations issued for reasons other than errors caused by Pro Gres Tools Australia will be subject to a rebooking fee of 20% of the net value of the invoice. Returns of products that have been ordered from Pro Gres Tools Australia’s suppliers especially on request by the dealer are excluded from any returns policy and cannot be returned.

 

Product Warranty

All items are covered under manufactures warranty.

All Montolit machines and equipment are covered by a 2 year warranty from the date of purchase by receipt.

Defects resulting from improper use or wear and tear are excluded from the terms of this warranty.

 

Pricing

Prices are current and may be updated at anytime.

We reserve the right to correct any errors on website.

 

Diamond Tools

Any complaints for diamond discs will only be accepted if the wear of the rim height does not exceed 20%.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

IN ADDITION TO THE ABOVE, THIS WARRANTY DOES NOT COVER THE FOLLOWING:

       a. Products purchased outside of Sydney or from a private seller or another dealer other Pro Gres Tools Australia.
       b. Accidental damage or damage caused by Force Majeure Events including:
       i. Environmental factors,
       ii. Natural discolouration of material due to ultraviolet light,
       iii. Crushing, impact with hard surfaces or damage cause in the transit of the product or to any parts,
       iv. Damage caused by excessive heat or cold,
       v. Damaged caused by solvents, or water entry into the product,
       vi. Damaged caused by contact with sand, rust, corrosion, fire, vermin and insect infestation, power outages or surges or inadequate voltage or current,
       vii. Abnormal product performance caused by any ancillary equipment interference or other external factors,
       c. Damage, failure or defects that occur for reason or reasons that were already disclosed to you or ought reasonably to have been disclosed to you prior to your purchase of the product,
       d. Normal wear and tear,
       e. Calibration,
       f. Freight cost associated with transporting the product between you and the place of purchase,
       g. Products with serial numbers that have been altered or removed,
       h. Using any unauthorised, non-genuine or non-standard parts in connection with the Product,
       i. Using the with knowledge of or evidence of partial failure or a fault,
       J. Tampering with the product in any way otherwise stated in the instruction manual.

Shipping

All Items are shipped from Sydney Australia 

Most orders within Australia are shipped by Australia Post however some larger orders are shipped by couriers such as DHL, or Bulk carriers.

In each case we will endeavor to use the most efficient and cost effective carrier for delivering your order.

We will do our best to keep the shipping fee as low as possible. If shipping fees exceed the flat rate of $25+GST we will contact you.

For all large items you will be sent a shipping quote based on your destination

No items can be picked up as this option is not available.

International Orders Please contact us for shipping options and a freight quote